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We're Here to Support Your Recovery

Have questions about our platform or your recovery journey? Our team is ready to help you find the answers and support you need to live pain-free again.

Contact Options

Multiple Ways to Reach Us

Choose the contact method that works best for you. We offer responsive digital support to ensure you get the help you need when you need it.

Email Support

Get a response from the team within the hour

support@healup.store

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Live Chat

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Support FAQ

Frequently Asked Support Questions

Find quick answers to common support questions about our recovery platform. If you don't see what you're looking for, please contact us directly.

How do I track my daily progress?

Your daily progress is automatically tracked in the HealUp app. You can view your activity history, pain levels, and improvement trends in the 'Progress' tab. The app provides visual charts to help you understand your recovery journey.

What if an exercise causes pain?

If an exercise causes pain, immediately stop the activity. Choose an easier variation of the exercise or modify the intensity. If the pain persists, consult your medical provider.

Is my health data secure and private?

Absolutely. We use industry-standard encryption to protect your data. We comply with health data regulations and never share your personal information with third parties without your explicit consent.

Can I get a refund if I'm not satisfied?

We offer a 30-day money-back guarantee for new subscribers. If you're not satisfied with our service within the first 30 days, contact our support team for a full refund.

Still have questions? Our support team is ready to help.

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Ready to Start Your Recovery Journey?

Join thousands who have found relief with our personalized, adaptive approach to sciatica recovery.

Start your pain free journey today. Personalized for you.